Terms of Service
INTRODUCTION
CREODOT ("Courtiva", "we", "our", or "us") 932 006 273 R.C.S. Aix-en-Provence - SIREN 932 006 273 - 18 Chemin du vallon des fourches 13500 Martigues FRANCE is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our services or visit our website. We are a company registered in France and operate internationally, including in Europe and the United States.
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable French data protection laws. By using our services, you consent to the data practices described in this policy.
1. Acceptance of Terms
By accessing or using Courtiva, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Description of Services
Courtiva provides a platform for booking and managing sports facilities. Our services include, but are not limited to:
• Online booking for sports venues.
• Management tools for facility owners.
• Payment processing for bookings.
Courtiva reserves the right to modify, suspend, or discontinue the services at any time without notice.
3. Payment Processing
All payments made through Courtiva are processed securely via Stripe. By using Courtiva, you agree to comply with Stripe’s Terms of Service.
4. User Responsibilities
As a user of Courtiva, you agree to:
• Provide accurate and complete information when creating an account.
• Use the platform in a lawful and ethical manner.
• Refrain from activities that disrupt or interfere with the service.
Courtiva is not responsible for any disputes that arise between users or between users and facility owners.
5. Professional Accounts
For facility owners, Courtiva offers management tools and analytics. By using these tools, professional users agree to:
• Accurately represent the availability and pricing of their facilities.
• Use the provided data responsibly and in accordance with privacy laws.
Courtiva reserves the right to suspend or terminate accounts that violate these terms.
6. Data Collection and Use
Courtiva collects data to improve user experience. This includes:
• User-provided data for account management and booking facilitation.
• Usage data to enhance platform performance and features.
No data collected by Courtiva is sold to third parties. For more information, see our Privacy Policy.
7. Geolocation Data
Courtiva may temporarily use geolocation data to provide location-based services, such as finding nearby sports facilities. Geolocation data is not stored or shared with third parties.
8. Third-Party Services
Courtiva relies on third-party services to provide our platform:
• Render for professional data hosting.
• Cloudflare for website hosting and security.
• Cloudinary for image storage and management.
By using Courtiva, you agree to the terms of service of these providers.
9. Intellectual Property
All content, trademarks, and designs on the Courtiva platform are the property of Courtiva or its licensors. Users may not copy, reproduce, or distribute any part of the platform without prior written consent.
10. Limitations of Liability
Courtiva is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes, but is not limited to:
• Errors or inaccuracies in the service.
• Loss of data or revenue.
• Any dispute between users.
11. Termination of Services
Courtiva reserves the right to suspend or terminate access to the platform for any reason, including violation of these Terms of Service.
12. Governing Law
These terms are governed by and construed in accordance with the laws of France. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Paris, France.
13. Updates to Terms
Courtiva may update these Terms of Service periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.
14. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at support@courtiva.com.
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